SERVICES
SERVICES OFFERED
IT Consultancy
Project Management
IT Services
Providing expert guidance on:
- IT strategy development to align with business goals.
- Technology integration for enhanced operational efficiency.
- Recommendations on emerging trends and best practices.
Ensuring seamless execution of:
- End-to-end management of IT projects, including resource allocation and risk mitigation.
- Delivery of projects within agreed timelines and budgets.
Comprehensive solutions such as:
- 24/7 system monitoring to
pre-empt potential failures. - Automation services to streamline repetitive tasks.
- Troubleshooting and maintenance for
uninterrupted operations.
IT Consultancy
Providing expert guidance on:
- IT strategy development to align with business goals.
- Technology integration for enhanced operational efficiency.
- Recommendations on emerging trends and best practices.
Project Management
Ensuring seamless execution of:
- End-to-end management of IT projects, including resource allocation and risk mitigation.
- Delivery of projects within agreed timelines and budgets.
IT Services
Comprehensive solutions such as:
- 24/7 system monitoring to
pre-empt potential failures. - Automation services to streamline repetitive tasks.
- Troubleshooting and maintenance for
uninterrupted operations.
Norrstech provides a comprehensive range of IT services, tailored to enhance business efficiency, security, and scalability. Our key offerings include:
Cloud Solutions
- Cloud Migration & Strategy : Seamless cloud adoption with security and cost-efficiency.
- Infrastructure Management : Proactive monitoring, automation, and optimization.
- Backup & Disaster Recovery : Securing data with automated backup solutions.
Cloud Governance : Cost optimization and compliance assurance.
Cybersecurity Services
- Endpoint Protection : Safeguarding devices from cyber threats.
- Threat Detection & Prevention : Identifying and neutralizing security risks.
- SIEM Solutions : Real-time monitoring and incident response.
- Vulnerability Management : Risk assessment and remediation strategies.
Data Privacy & Compliance : Ensuring regulatory adherence and data security.
Managed IT Services
- Cloud Managed Services : 24/7 management of Azure & AWS environments.
- IT Service Desk : Shared and dedicated support models.
24/7 Monitoring Support : Continuous monitoring and issue resolution.
Professional & Consulting Services
- IT Strategy & Assessment : Evaluating and improving IT infrastructure to align with business goals.
Project Management : Overseeing IT projects from planning to execution, ensuring timely delivery and success.
Web Development & Design
- Custom Website Development : Tailored, responsive, and modern websites using WordPress.
- UI/UX Optimization : Easy-to-use and engaging interfaces.
- Website Maintenance & Support : Regular updates and performance monitoring.
Website Banner & Poster Design : Creative banners and posters designed using Photoshop.
Recruitment and Staffing Services
Norrstech provides cost-effective IT and IT support staffing solutions, offering experienced consultants to enhance your organization efficiently and flexibly.
- Skilled Consultants : Our IT experts specialize in service desk, onsite support, and help desk operations, bringing extensive knowledge and experience.
- Tailored Solutions : We customize our services to match your requirements, whether you need short-term support or long-term staffing.
Swift Hiring Process : With access to a vast network of qualified professionals, we ensure quick placement of the right talent for your needs.
TECHNOLOGY STACK
Technology Stack for Service Catalogue
This stack ensures a scalable, secure, and efficient service delivery model, covering cloud, cybersecurity, infrastructure, and managed services.
Cloud & Infrastructure
Our cloud and infrastructure solutions provide high performance, secure, and scalable computing environments for businesses.
Cloud Providers
- AWS / Azure – Industry-leading cloud platforms for hosting, computing, and networking.
Infrastructure as Code
- Terraform / AWS CloudFormation – Automating infrastructure deployment for efficiency.
- Ansible – Ensuring consistent system configuration and application
Networking & Security
Cloudflare / AWS WAF – Protecting applications from cyber threats and DDoS attacks
Database & Storage (Data Management & Persistence)
We implement scalable and reliable data storage solutions to ensure performance, security, and availability.
Databases
- PostgreSQL / MySQL – Structured relational databases for enterprise applications.
- MongoDB / DynamoDB – NoSQL solutions for unstructured and high-speed data processing.
Redis – Caching and real-time data access to enhance performance.
Storage & Backup
- AWS S3 / Azure Blob Storage – Secure, scalable object storage solutions.
Veeam / AWS Backup – Reliable backup and disaster recovery tools.
Monitoring, Logging & Compliance
We utilize advanced monitoring and logging tools to provide real-time observability, security, and compliance tracking.
Monitoring & Observability
- Prometheus & Grafana – Infrastructure monitoring and visualization.
- ELK Stack (Elasticsearch, Logstash, Kibana) – Centralized logging and analytics.
- Datadog / New Relic – Full-stack performance monitoring.
Compliance & Security
- Splunk / SIEM – Advanced security analytics for threat detection.
- Nessus / Qualys – Vulnerability scanning and remediation.
- CIS Benchmarking & ISO 27001 Compliance – Ensuring regulatory alignment.
Automation & Deployment (DevOps & CI/CD)
Our DevOps approach ensures automated, secure, and efficient software delivery while maintaining high availability.
CI/CD Tools
- GitHub Actions / GitLab CI/CD / Jenkins – Automating software build, test, and
deployment pipelines.
Containerization & Orchestration
- Docker – Packaging applications for seamless deployment across environments.
- Kubernetes – Managing microservices and containerized applications at scale.
IT Service Management (ITSM) & Support
Our ITSM framework ensures efficient service delivery, IT support, and collaboration across teams.
ITSM & Ticketing
- ServiceNow / Jira Service Management – Managing IT support tickets and service requests.
- Zendesk – Providing efficient customer support solutions.
Collaboration & Knowledge Management
- Confluence – Centralized documentation and knowledge sharing.
- Microsoft Teams / Slack – Enhancing real-time team communication and collaboration.
WHAT WE DO
Project-Based Services
We deliver specialized, time-bound solutions such as system upgrades, software deployments, and cybersecurity assessments. Each project is executed with defined scopes, timelines, and deliverables.
Long-Term Contracts
For clients requiring ongoing support, we provide comprehensive maintenance, 24/7 monitoring, and scalability options to match evolving needs.
Scalability
Our flexible service packages allow clients to adapt IT services as their business grows or pivots.
Technology Alliances
Collaborating with leading technology providers enables us to offer cutting-edge tools, resources, and technical support to clients.
Project-Based Services
We deliver specialized, time-bound solutions such as system upgrades, software deployments, and cybersecurity assessments. Each project is executed with defined scopes, timelines, and deliverables.
Long-Term Contracts
For clients requiring ongoing support, we provide comprehensive maintenance, 24/7 monitoring, and scalability options to match evolving needs.
Scalability
Our flexible service packages allow clients to adapt IT services as their business grows or pivots.
Technology Alliances
Collaborating with leading technology providers enables us to offer cutting-edge tools, resources, and technical support to clients.